Chan is responsible for critical components of the MDP program. They include advising students on program requirements and course selection, partnering with community-based organizations, managing summer field practicum logistics and funding, supporting admissions and onboarding of new students (including addressing the needs of internationals), and facilitating student access to on-campus support for success and wellbeing. She also oversees the management of human, financial, infrastructural and informational resources, running a tight ship in doing so!

Chan received her Master’s of Divinity degree from Emory's Candler School of Theology (CST) at Emory University and a B.A. in Psychology at Saint Leo University in Florida. Chan's previous work included counseling at-risk youth and facilitating the reintegration of institutionalized children and adolescents into their communities. Chan joined the MDP program in 2011 while still a CST student and stayed on after graduation, having discovered her passion for supporting student engagement in higher education, especially those from underserved communities and from Low and Middle Income Countries.

Chan's commitment to diversity, equity, and inclusion motivates Chan's active involvement in national events and networks centered on community engagement in higher education, such as the Global Inclusion Conference and The Research Universities Civic Engagement Network (TRUCEN), a Campus Compact initiative. She is a member of Cultivating Community Voices, a Campus Compact working group, composed of representatives of research universities and tasked to identify and promote best practices in university/community partnerships. Based on findings from a survey of over 100 U.S. colleges and universities, the group is developing a toolkit outlining strategies for universites to engage community partners more equitably. In addition to informing Chan's work with MDP partner organizations, these experiences enable Chan to serve as a resource across campus, for example, representing MDP on the Emory Civic and Community Engagement Roundtable and teaching courses for the Emory Office for Undergraduate Education, covering topics such as Connections, Communications, Civic Engagement and Academic Planning. 

Chan has graduated from a year-long Aspiring Leaders at Emory program and from the Family Liaison and Incident Management training by the Risk and Strategic Management Corp which qualifies her to act as responder in emergency prevention, response, management, and recovery. In recognition for her commitment and accomplishments, Chan received the LGS 2023 Outstanding Program Administrator's Award. 

Besides her professional roles, Chan is actively involved in civil rights advocacy and protection, serving as a volunteer with the Emory Vote Initiative and as a Leader in the ACLU Georgia Local Election Advocates and Defenders (LEAD) project, monitoring elections for equitable voter access across Georgia.